Locanto employees will never approach you and ask for your credit card or bank details.
Be wary of users who have a poor grasp of English; most scams originate overseas.
Protect your personal details and initiate communication using our contact form.
Users with usernames containing ‘Locanto’ or a variation thereof are not official Locanto employees. The only way to reach an official Locanto employee is through our contact form.
Avoid communicating via email; use the Locanto messaging centre.
Be extremely wary of sellers who do not want to use the messaging centre, or meet in person.
Report any ads and messages you find suspicious.
If you opt for direct shipping, please do so via registered mail.
Be careful before paying in advance using gift cards, bank transfers or sign-ups asking for credit cards.
The best way to pay is Cash On Delivery.
Do not pay using Western Union or other similar untraceable payment options.
When meeting up with a seller, avoid carrying more cash than necessary.